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Sri Lanka
 

Beautiful Sri Lanka

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Private | Tour code: AWSL18

The beautiful Indian Ocean country, Sri Lanka has several amazing sights to visit and experiences to undertake. In your 7 night itinerary, you will have a great time visiting some of thes...

Includes: Colombo, Anuradhapura, Polonnaruwa, Dambulla, Kandy, Nuwara Eliya

  • Available 24 hours a day 7 days a week

    For booking and latest special offers call or email our reservation team on :

  • FREE PHONE

    0800 408 8000

  • Enquire via Email
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Private | Tour code: AWSL08

Get acquainted with the spiritual and religious wonders of Sri Lanka through this amazing tour, the Ramayana Trail of Sri Lanka. This 7 Days/6 Nights tour will take you through sites, whi...

Includes: Colombo, Chilaw, Kandy, Nuwara Eliya, Kataragama, Tissamaharama, Galle, Kalutara

  • Available 24 hours a day 7 days a week

    For booking and latest special offers call or email our reservation team on :

  • FREE PHONE

    0800 408 8000

  • Enquire via Email
Recommended Tours
Private | Tour code: AWSL03

Explore most of the major attractions of Sri Lanka on this tour. Visit Pinnawala Elephant Orphanage and the 5th century Sigiriya Rock Fort. Look at great historical and archaeological sit...

Includes: Colombo, Pinnawala, Habarana, Sigiriya, Polonnaruwa, Anuradhapura, Aukana, Dambulla Matale, Kandy, Peradeniya, Nuwara Eliya, Kitulgala

  • Available 24 hours a day 7 days a week

    For booking and latest special offers call or email our reservation team on :

  • FREE PHONE

    0800 408 8000

  • Enquire via Email
Recommended Tours
Private | Tour code: AWSL10

Discover the surreal beauty of the ‘Pearl of the Orient’, Sri Lanka, in this 9-day tour that will begin in the capital, Colombo. The tour will take you on an amazing journey o...

Includes: Colombo, Pinnawala, Dambulla, Sigiriya, Polonnaruwa, Matale, Kandy, Nuwara Eliya, Yala Park, Galle, Bentota

  • Available 24 hours a day 7 days a week

    For booking and latest special offers call or email our reservation team on :

  • FREE PHONE

    0800 408 8000

  • Enquire via Email
Recommended Tours
Private | Tour code: AWSL04

During the multi-day tour in Sri Lanka, visit the famous Pinnawala Elephant Orphanage and enjoy looking at the gentle giants in their natural habitat. Head to the ancient Sigiriya Rock Fo...

Includes: Mount Lavinia, Pinnawala, Kandalama, Sigiriya, Polonnaruwa, Dambulla, Matale, Kandy, Nuwara Eliya, Yala Park

  • Available 24 hours a day 7 days a week

    For booking and latest special offers call or email our reservation team on :

  • FREE PHONE

    0800 408 8000

  • Enquire via Email
Recommended Tours
Private | Tour code: AWSL05

During this multi-day tour, spot elephants bathing and playing in Pinnawala Elephant Orphanage and enjoy exotic flora and fauna at Udawatta Kele Sanctuary. Behold the beauty of Royal Bota...

Includes: Pinnawala, Kandy, Udawalawe, Peradeniya, Nuwara Eliya, Hakgala, Bandarawela, Yala Park, Udawalawe, Sinharaja, Galle, Balapitiya, Kosgoda, Bentota

  • Available 24 hours a day 7 days a week

    For booking and latest special offers call or email our reservation team on :

  • FREE PHONE

    0800 408 8000

  • Enquire via Email
Recommended Tours
Private | Tour code: AWSL06

The 13-day journey through Sri Lanka presents excellent opportunities for the discovery of many facets of this diverse country– its customs, its traditions, its natural, historical ...

Includes: Colombo, Pinnawala, Anuradhapura, Polonnaruwa, Kandy, Dambulla, Nuwara Eliya, Bandarawela, Yala Park, Mount Lavinia

  • Available 24 hours a day 7 days a week

    For booking and latest special offers call or email our reservation team on :

  • FREE PHONE

    0800 408 8000

  • Enquire via Email
Recommended Tours
Private | Tour code: AWSL07

The joyful tour begins with a visit to the famous Pinnawala Elephant Orphanage to enjoy watching elephants being bathed. Knuckles Mountain Range, Udawatte Kele, Rawana Falls, Bundala Nati...

Includes: Negombo, Pinnawala, Habarana, Kandalama, Matale, Kandy, Nuwara Eliya, Tissamaharama, Yala Park, Udawalawe, Sinharaja, Bentota

  • Available 24 hours a day 7 days a week

    For booking and latest special offers call or email our reservation team on :

  • FREE PHONE

    0800 408 8000

  • Enquire via Email
Recommended Tours
Private | Tour code: AWSL17

Discover all that makes Sri Lanka such a tourist treasure trove on this 12-day tour featuring, amongst many things, natural landscapes, World Heritage Sites, quaint architecture, memorabl...

Includes: Colombo, Sigiriya, Dambulla, Kandy, Nuwara Eliya, Yala Park

  • Available 24 hours a day 7 days a week

    For booking and latest special offers call or email our reservation team on :

  • FREE PHONE

    0800 408 8000

  • Enquire via Email
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Message from CCO

Dear Valued Customer,

I am writing to thank you for your patience and to remind you that throughout the global impact of COVID-19 (Coronavirus), Awayholidays shall be available to assist you with your queries about your travel. Please bear in mind the following:

  • Our service centre is receiving an exceptional volume of calls and enquiries from customers which we are responding to as quickly as we can. However, there may be longer wait times before we can answer your call or respond to your emails.
  • Call us for any queries only if you have your travel within 7 days. This will let us better assist the affected customers with available resources. It is important because the travel advice or your options may change frequently.
  • We have created a separate helpdesk for cancellations. If you wish to contact us only for cancellation of your booking, please email us at cancellations@awayholidays.co.uk
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign- travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Awayholidays is going to provide you with all necessary assistance, any alternative flight options, any refunds or credit for future travel per the airline's policy, and as soon as we can.

Please rest assured that Awayholidays is committed to providing you with the excellent service and support you have come to expect of us.

Yours Sincerely.
Jaymin Borkhatria
Chief Commercial Officer
Awayholidays

PACKAGE HOLIDAY BOOKINGS

We appreciate your patience and co-operation during these unprecedented times as a result of the COVID-19 pandemic. We have been working tirelessly to ensure queries are resolved on your behalf and liaising with airlines and other suppliers in order to safeguard your payment. Please find the following options to resolve your queries and concerns:

  • 1. Changing your holiday date: some airlines are currently offering very generous amendment terms, allowing customers to move their holiday dates for free, without a fare increase (or for a limited fare increase). This means, where you have booked off-peak fares, you may be able to travel during on-peak times for no or a limited fare increase. We very much encourage customers to take advantage of these generous amendment terms and re-book their holiday for a later date. Please contact us if you wish to take advantage of this and re-book your holiday.
  • 2. Refunds: where we have had to cancel your holiday and you do not wish to re-book, we are offering a full refund of the amount you have paid to us, and this is irrespective of whether we have received money back from airlines and other suppliers. Currently, we have had to cancel holidays up to and including the 15th May 2020. We will endeavour to issue all refunds for these cancelled holidays by the end of May 2020.

We strongly recommend that you choose the option of changing your holiday date in order to take advantage of generous amendment policies and it will allow you to re-book your holiday for a future date. However, we recognize that some customers’ financial situation may have changed as a result of COVID-19 and as such a refund is required. Please contact us with your preferred choice to settle the matter and to enable us to expedite the process to resolve your query at the earliest.

Please note that a time when other travel companies have had to furlough staff/reduce staffing levels, we have actually increased our staffing levels in this department in order to deal with increased customer enquiries and to maintain our excellent customer service. As such, our call centre currently has an average call waiting time of no more than two minutes.

For booking and latest special offers call or email our reservation team on :

Available 24 hours a day 7 days a week

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