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0208 705 0100 0208 705 0100 24 hours a day - 7 days a week Deposits from only £99

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Children 11 and Under

More than 3 room: To get the best price for more than 3 room Call us on 0208 705 0100

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Deal of the day

Playacar Palace

Secure with a £99 Deposit

Call our team today to enquire on 0208 843 4410

Hotel Overview

Situated in Playa del Carmen's Hotel Zone, Set on the sparkling sands of the Caribbean Sea, the Playacar Palace All Inclusive sits within a resort community and is adjacent to the Cozumel Island ferry terminal. The town of Playa del Carmen is 1 block away.

Hotel Facilities


Cafe del Mar : Casual buffet restaurant. International and Mexican fares. Wet clothing or uncovered swimwear not permitted. Breakfast, lunch, and dinner.

Terrazza :A la carte Italian cuisine. Serves dinner. Wet clothing or uncovered swimwear not permitted.

MoMoNoHaNa : la carte Asian cuisine. Serves dinner. Wet clothing or uncovered swimwear not permitted.

LUNA LOUNGE : lounge bar with Thai hors d’oeuvres.

AQUA BAR: Bar with Gourmet pizzas.


Swimming Pool

Fitness center


Beauty Salon



Room Service

24-hour front desk

Air Conditioned


Laundry Service

Internet Access

Luggage Storage

Please note: Bar and restaurant access will vary in accordance with the location of your room and the board basis that you're staying with, at your resort. Restaurant and other inclusions are subject to change without prior notice.

Standard room facilities

  • Air conditioning
  • Hairdryer
  • Coffee Maker
  • 24-hour front desk
  • Phone
  • Internet Access
  • LED TV
  • Minibar

Room type

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Deluxe Resort View

Relax on your private balcony while enjoying the breeze coming off the Caribbean waters. The Deluxe Resort View suite offers everything you need to feel at home including a welcome bottle of wine to toast your arrival in paradise.

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Superior Deluxe - Partial Ocean View

Wake up to a gorgeous morning in Riviera Maya. Take in your view of the Caribbean and get ready for a fun-filled day. This guestroom has Smart TV with YouTube, vTuner and Weather Channel.

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Superior Deluxe - Ocean View

After a day of spa treatments and relaxation, sink into your plush bed and sleep to the sound of the ocean right outside your window.

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Honeymoon Suite

Amazing time with ocean front views, top shelf drinks, Apple TV with WiFi connection and special apps including, iTunes, Netflix and more*, in-room double whirlpool and more.

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Concierge Level

Take your experience to the next level with Concierge Level suites.

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Sand Suite

Enjoy the warm Caribbean breeze from the ocean front bench outside your suite.

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Governor Suite

Live the Palace Life in Playacar Palace’s Governor Suite. Experience everything a luxury vacation should be with ocean views, private balcony, spacious living room, Smart TV with YouTube, vTuner and Weather Channel, and more.

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Location & Map

Special Offer

Following the direction of government authorities and as part of their commitment to the health and safety of guests, hotels globally may not be operating with buffet service in restaurants ( for breakfast / lunch or dinner ) in strict accordance with health and safety guidelines and instead offer an a la carte option / in room dining. A selection of restaurants and bars may not be operational during your stay and this is subject to change on a regular basis.
Also, pool / gym / spa / lounge / kid’s club, might not be operational in few hotels / destinations.
For most updated information please visit hotel website.

Why Away Holidays? For the best value under the sun
* Offers valid for selected dates | Subject to Availability | Terms and Conditions Apply

Visit www.gov.uk/foriegn-travel-advice for latest destination travel advice from the Foreign Commonwealth & Development Office (FCDO) including Covid19 travel advice, security and local laws, and passport and visa information.

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  • Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL Protected.
  • If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL Protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to www.caa.co.uk/ATOLCertificate
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