Your baggage allowance is usually shown on your e-ticket or on the itinerary sent along with your paper ticket (if applicable). You may also contact our customer care on
0208 705 0100
if you are unsure about baggage allowance.
Please note that at many airports in the UK, new hand baggage limits have been approved by the Department for Transport with effect from 7 January 2008. As a result of this the restriction previously imposed at these airports limiting hand baggage to one item per person will no longer apply. Please note that these limitations vary depending upon the airport that you fly from and the airline that you fly with.
The following tips may be helpful for you with respect to your baggage:
Please check your hand luggage allowance with your airline prior to packing. As a general guideline, keep the hand luggage up to maximum weight of 5 kilos, and dimensions not exceeding 450mm x 350 mm x 200mm (Height x Width x Depth). Most airlines have a hand luggage measurement gauge at check-in.
Any kind of liquids, gels and cosmetics exceeding 100ml are not permitted in hand luggage. All smaller containers must be taken in a transparent plastic bag.
It is important that you find out your free allowance for checked baggage. Baggage allowance limits are determined and set by the airlines. Your baggage allowance is stated on your e-ticket receipt or paper ticket (where applicable).
Note: As a strict rule, airlines do not allow sharp objects like razors, knives, blades, etc in the hand luggage. Remember to pack sharp objects in your checked baggage.
Weight limits for most airlines:
Passengers travelling in Economy Class - 20 kg (44 lbs) without extra charges.
Passengers travelling in Business Class - 30 kg (66 lbs).
No single bag weighing over 32 kg will be accepted at check-in and you may be asked to re-pack before you check in.
For passengers flying to the United States and Canada A Piece System is in place. Baggage items, or pieces to be checked in, must not be over 158cm in total dimension each (length + width + height), and must not weigh more than 23kgs.
You are advised to check your baggage allowance by contacting the airline that you are flying with in order to avoid unnecessary delays and inconvenience. Passengers with items that exceed the 32kg weight limit, such as sporting equipment, should make special arrangements with the airline in advance. Please note that you may carry weight more than the permissible limit at an additional cost which can be confirmed by contacting the airline.